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Business Performance Management Cycle within Manufacturing Model

Fortunately for the novice manager, there is a business performance cycle which can act as a framework. It is the blank canvass on which the manager can imprint the development of the business. It also provides parameters through which one examines the day to day activities of the company.

Traditional Risk Management Doesn't Work

Last week I attended a presentation on Risk Management, given by Karel de Bakker from the University of Groningen. Mr. De Bakker is doing research on "the effectiveness of risk management practices on perceived successfulness in software development projects". The one thing that struck me most was the following comment in his presentation:

The traditional rational decision model for risk management does not seem to work well.

The first thing that came to my mind was: Well of course, I would have been surprised if it did!

The standard risk management process (risk identification, planning, mitigation, etc.) seems to assume that there is some sort of linear relationship between identifying potential problems and solving them. First, you identify a risk. For example: there's a slight chance that your software developers run off and join the Church of the Flying Spaghetti Monster, all of them at the same time. Second, you weigh the chance (small) and its impact on the project (huge). This results in a risk list with priorities for risk mitigation. Third, you will then try to mitigate this risk (or another one if it has a higher priority), assuming that this will move your project into a less risky situation.

I think this approach is a little too simplistic. Managing risks is more difficult than that. Software projects are complex systems, and therefore the system dynamics are nonlinear. This means that any attempt to change one part of this system will often have unexpected effects in other parts. And quite often you will not know if the new situation is going to be better or worse than the old one. Your attempt to block the web site of the Flying Spaghetti Monster may very well lead to other risks that are much worse, like the risk of your developers running off and becoming Creationists.

There are many well-known examples of unintended consequences of risk management in complex systems. Before any attempt at rewriting the rules for risk management in software projects, I think we first need to see and learn how risks are managed in those other systems.

Broad Capabilities. Innovative Solutions

How do you build out your leadership pipeline and increase talent bench strength? How do you retain your best and brightest talent? How do you increase the productivity of your workforce, help key people proactively manage their careers or assist employees during phases of a career transition? In crucial decisions like these you need a workforce management expert to help you align your talent strategy with your business strategy.

Right Management’s capabilities in Talent Assessment, Leader Development, Organizational Effectiveness, Employee Engagement, Workforce Transition and Outplacement span the entire workforce lifecycle. We invite you to learn more about our workforce solutions.

* Talent Assessment
* Leader Development
* Organizational Effectiveness
* Employee Engagement
* Workforce Transition and Outplacement

Morgan Stanley Smith Barney adds James Tracy to US wealth management business

Morgan Stanley Smith Barney has nominated James J. Tracy as chief operating officer of distribution and development, wealth management in the US. His responsibilities will include business development, professional development, talent management and national branch services.Tracy will report to Andy Saperstein, head of wealth management in the US. “In a career spanning over 25 years, Jim Tracy has demonstrated outstanding leadership in all aspects of wealth management,” says Saperstein. “He helped build the industry’s leading investment advisory business and is committed to helping financial advisors achieve the highest levels of professional development. I look forward to working with him as we continue to build Morgan Stanley Smith Barney.”

Balance Your Product Development Process with PAM

Errors can be costly, damaging and even career ending. If you’re involved in your company’s packaging and artwork development process, these are issues that should no longer keep you up at night because these mistakes are completely avoidable. Leading companies use Packaging Artwork Management (PAM) software systems to significantly reduce or eliminate these painful blunders.

Before we examine how to minimize packaging artwork errors, let’s examine how companies that focus on strengthening their product development process with product lifecycle management (PLM) systems often fail to address their packaging artwork development process at the same time. The product development machine needs to be well balanced. If you fail to incorporate the packaging artwork development process into the other development activities, your product launches are likely to become unbalanced, resulting in delays.

Let’s look to the consumer packaged goods (CPG) industry for examples. Packaging can arguably be more important than the product itself. The package is what the consumer first sees, touches and sometimes even smells. Packaging is what makes a consumer pick your product up off the shelf. If the packaging doesn’t attract attention, you might miss the opportunity for the consumer to make the cognitive decision to place your product in their shopping cart.

The life sciences industry is another example where package copy and labeling play an important compliance role in communicating use instructions, ingredients, drug facts, safety and efficacy data and patient information. A small mishap in the labeling copy or registration process, and your products could be held at customs, subjected to fines or even recalled.

Package artwork development is also a critical part of the product development and commercialization process. How many times have you heard, “We’re waiting on artwork to manufacture the product,” or “We haven’t received artwork approval, so we can’t launch”? As companies speed up the product development engine with the use of PLM systems, don’t forget to improve your packaging artwork development process. PLM helps strengthen the product development machine but often does not sufficiently deliver on improving the development of packaging and artwork. Leading companies solve this problem through the use of specialized PAM systems that complement their PLM system.

PLM’s strengths are traditionally in project portfolio management, product data management, and the integration of authoring and design tools. Since specialized packaging artwork development capabilities are not always a competitive strength for PLM systems, a significant capabilities gap exists. The graphic below illustrates how a PAM solution can fit within a PLM platform and provide specialized functionality that supports the needs of a firm’s packaging artwork development process. PAM solutions fill the PLM capability gap with specific functionality that firms need to support their complex artwork development process. These functionalities include automated workflow, web‐based artwork annotation and mark‐up, electronic color management, digital asset management, copy certification and automatic artwork generation.

PAM fills a significant PLM capability gap by providing specialized packaging artwork development functionality. Product development, graphic services and IT management teams should assess their packaging artwork development capabilities for balance with the rest of the organization’s product development capabilities. If the graphic services department is struggling to support faster and more complex product development, the firm should consider PAM systems that enable more efficient and reliable packaging artwork development. Put an end to packaging artwork nightmares and explore how PAM can help balance your company’s product development capabilities.

Career Paths facilitated by Corporate Training

Panasonic provides extensive programs to train the next generation of leaders and specialists. Executive Management Development Programs are conducted for the upper management strata of Panasonic outside Japan, and the Working in Japan program - which provides assignments and training opportunities in Japan - is facilitating placement of managers in product development, manufacturing, and sales.

Custom Program Development

The team at Benchworks is skilled in specific areas of expertise—graphic design, project management, sales reporting, fulfillment, marketing—but we do not rely on “canned” solutions for our clients. We leverage the talents of our team to continuously provide new and unique branding and marketing campaigns for our clients. Just as no two clients are the same, neither is the marketing program that will work best for their needs. Our custom program developments and launch programs are just as diverse as our clients, and we welcome the creative opportunity that these projects present.
Call-to-Action Programs

If you are not achieving the kind of conversion you seek in your call-to-action programs, Benchworks can provide the strategy, tactics, and implementation to improve the results of your programs. Our goal is to boost the response to your call-to-action programs by packaging them with memorable, relevant items designed to motivate your target audience.

We can help you develop and implement effective compliance incentive, gift with purchase, purchase incentive, and door buster programs. These programs are designed in such a way that the bulk of the cost component of the program does not kick in unless the client does exactly what we want them to do. This is a low-risk way to send a message to your client, and the results can be impressive.

We will work with you to make your program stand out in the crowd—and close the deal.
Custom Product Development

At Benchworks we invest in creating marketing campaigns that go beyond traditional marketing tactics (though we do those too!). We’ll work with you to develop unique products that communicate key brand attributes and that are built from inception to your specifications, often at a lower cost than what you would pay for an off-the-shelf product. Our custom-developed projects from overseas sources run the gamut from fashion accessories to anatomical models, and everything in between. We provide concept development, industrial design, a robust supply chain, and patent infringement indemnification. We pride ourselves in creating items people want to keep. Benchworks’ custom products stay on top of the desk and your brand stays top of mind.
Product Launch Management

You get only one chance to make a great first impression. It’s true, and at Benchworks we take your new product launches very seriously. We provide all the services you need to get your product or message out to your target audience, including product design and production, kitting, fulfillment, and ROI tracking. Compelling marketing tools, creative packaging, and timely mailings are some of the services that we provide to ensure a successful product launch. At Benchworks we do what it takes to support your initiatives and get your products to market with impact.
Corporate Incentive Programs

Corporate incentive programs are a great way to motivate both internal and external customers with awards and gifts. Reward yourself by letting Benchworks handle the work behind the program with our turnkey solution to corporate incentive programs.

Our comprehensive solution includes everything from reward/product selection to the development and administrative work necessary to set up and administer the program – all coordinated by a dedicated program manager. Our user-friendly online solutions can be built to accommodate the specifics of your reward program. Your users can view the product catalog and redeem their rewards using the Internet or your Intranet 24/7, and you will receive management reports to monitor the progress of the program.
Customer Loyalty Programs

Customer loyalty is one of the keys to success in a highly competitive marketplace and must be earned by doing good work. Let your customers know you appreciate them and you will be rewarded with additional revenue, while making life a lot tougher for the competition. Benchworks can develop a program to reward your customers appropriately for doing business with you. We specialize in sales cycle analysis, touchpoint identification, program design, database management, and, turnkey execution.

Engineering and Product Development Management

Engineering and Product Development Management is a practical guide to the components of engineering management, using a holistic approach. It will help engineers and managers understand what they have to do to improve the product development process by deploying new technology and new methods of working in concurrent teams. The book takes elements from six well known and understood bodies of knowledge and integrates them into a holistic approach: integrated product development, project management, process management, systems engineering, product data management, and organizational change management. These elements are framed within an overall enterprise-wide architecture. The techniques discussed in this book work for both huge multinational organizations and smaller enterprises. The emphasis throughout is on practical tools which will be invaluable for engineers, managers, and consultants responsible for project and product development.

Online Master of Arts in Organizational Change

The future is here. The worldwide pace of change has accelerated dramatically, and the global economy we were once anticipating is now a thriving reality. Hawai‘i Pacific University is keeping pace with these changes, educating men and women with the skills necessary for success in a dynamic international arena. The Master of Arts in Organizational Change provides students with the most up-to-date knowledge available to meet the challenges of this changing world.

Hawai‘i Pacific University’s Master of Arts in Organizational Change prepares professionals to lead and implement the change needed in today’s fast-paced business environment. Organizational change involves a multidisciplinary perspective and uses concepts and methods from such fields as organizational development, management, sociology, anthropology, communication, information systems, psychology, and comparative economics. The MA/OC Program at HPU may be completed from any location in the world.

ORA Worldwide Consultants

ORA Worldwide Consultants is a full service management consultant firm specializing in strategic planning and development, management training, project management, organizational development and community outreach.  The firm also specializes and represents corporate America's interests in the growing Latino market.

The Food Web in Caves

Caves tend to be nutrient poor environments if there are no external influences. As such, the life that exists within caves is heavily dependant upon nutrients that are brought in from outside. Mechanisms that can bring nutrients into the cave include water flowing, either as floods or streams, air flow or animals bringing nutrients in, such as bats. The largest variety of nutrients and lifeforms occurs close to the entrance in what is known as the twilight zone of the cave. This is the area that is not in full sunlight, but some light reaches it regardless.

Plants can't function in the cave food web due to the lack of sunlight, which prevents photosynthesis from occurring.

Bats are able to bring nutrients deep into the cave which in turn can feed the various organisms living far from the entrance. Care must be taken to avoid disturbing bats in caves as this may cause them to either die or leave the cave. When this happens the cave ecosystem is denied a major source of nutrients and hence those organisms dependant on the bats will also die out.

When visitors come to Jenolan they are asked not to eat or drink whilst on cave tours. This is because dropped food or spilt sweet drinks will upset the food web within the cave. Areas that are normally deprived of nutrients suddenly find themselves supplied with it. This can cause some organisms to increase in number and lead to the death of other organisms. When the food source is depleted, the organisms that increased their populations due to it now die out. By this stage the original organisms may have been sufficiently depleted in number that they too die out. Food dropped in the caves can also serve to encourage animals that don't normally enter the caves to come in searching for whatever they can smell. Rats are significant intruders. Whilst in the caves the rats may then start feeding upon other organisms such as cockroaches or even bats, upsetting these populations.

Food WebThe diagram shown is based upon that found in David Gillieson's book Caves - Processes, Development , Management published by Blackwell Publishers, Massachusetts, 1996. It is possible to witness some of these components when on cave tours at Jenolan.

Air Currents - These are most pronounced in the entrance regions of the Lucas and Imperial Caves.
Bats - Frequently sighted in the Lucas Cave. Their droppings are quite prominent in the Mafeking Chamber in the Lucas.
Water Flow - There is little opportunity to see the caves in flood as the flooded areas are closed to the public when this occurs. It is possible though to take a walk up McKeowns Valley to the point where the river submerges underground. Allow approximately 2 hours to reach the submergence point.
Springtails - These appear as small white dots which move around on stalagmites. They may be seen in Katies Bower in the Chifley, Lots Wife in the Imperial and in the lower sections of the Indian Chamber, Orient Cave. You will need the assistance of your guide to find these.
Spiders - Although hard to spot it is easy to see the spider webs which cover parts of the roof of the Grand Arch. These are the pale, pink patches on the roof. People who go on the Plughole tour may see spiders on that tour.
Other Insects - An eagle eye throughout the caves may spot other insect types, especially near the entrances. The Chifley Cave has a large insect population as the cave is frequently near to the surface.

Lincoln Jaycees

The Jaycees give young people between the ages of 18 and 40 the tools they need to build the bridges of success forhandshake themselves in the areas of business development, management skills, individual training, community service, and international connections.

The Lincoln Jaycees host various community and fund-raising projects such as Breakfast with Santa, Relay For Life, Easter Egg Hunt, Haunted House, Senior Feast, & Angel Tree.

We are always looking for new members. Have a look around and please contact us or come to a meeting if you are interested in joining!

Leadership Development Training and Negotiation

Negotiation is an important aspect of managing and leading. It can come into play during many different situations throughout your management career. Due to this, it's important to fully understand negotiation and how to work with it successfully. Many leadership development training and management development training courses explain how to maneuver and handle negotiation with different parties. If you are going to be an effective manager and leader, it is critical to master negotiation skills. You will need these skills to communicate with colleagues or other professionals.

When beginning the negotiation process, the first thing to do is identify the potential length of the relationship. Determine how long you envision continuing a relationship with the person you will be negotiating with. Depending on whether you see it as long-term, short-term, or in between, this will determine how to proceed with the negotiation process. The next step is to consider how many options and issues are associated with each party involved. You must determine based on the specific situation which issues are open to discussion, how many possible resolutions there are, and how many options are available. Leadership development training and management development training courses are a great way to learn how to manage these often complex situations.

Every negotiation situation has different settings. Some settings may require that you think about what other people may need or want. In these circumstances sometimes a third party may be crucial to the negotiations. Often a situation may call for the third party to be visible (such as when negotiating on behalf of other parties), and sometimes a third party does not need to be visible. This third party is generally called a mediatior.

Leadership experts agree that negotiations are a great way to resolve conflicts, bring people together and solve problems. Experts also say that negotiation skills are important in any kind of management or supervisory role. This is true for human resources in all kinds of organizations. People in a leadership position need to have this skill because cooperation from everyone is crucial to getting important goals accomplished and organizing these goals. Completing management development training is one way to help solidify this talent in future managers and leaders.

Another important aspect of negotiation management is that it can be used as a great management tool in the workplace to get tasks completed in a more efficient way. This works because negotiation makes employees feel like they have participated in the process rather than simply being told what to do. If workers are asked questions and are allowed to ask their own questions as well, then everyday work can be made simpler because employees understand (through negotiation) that there is something in it for them. Experts in leadership development training and management development training say that negotiation is a very important management tool and leads to a more effective workplace. If you learn how to utilize this tool properly you can ensure a successful career and future for yourself. Developing negotiation skills takes practice and time, and this is a skill that needs continuing attention if you want to remain adept at it.

Handbook of New Product Development Management

Managing new product development is a key area of management, straddling strategy, innovation and entrepreneurship and macro-organisational behaviour.

All of the contributors in the Handbook of New Product Development are well-known and leading exponents in theory of New Product Development and to methods used in practice.

They draw upon their experience and work to offer a comprehensive view of the challenges in managing the development of new products. Existing knowledge in the different topics is examined and key management challenges and important gaps in our knowledge are discussed.

Most of the chapters draw upon systematic interaction with companies and practices and this is presented in examples and the case studies cited. The Handbook of New Product Development Management surveys this area in the context of an overall framework that explains how aspects interact and combine in a successful NPD process.

Leadership Development Model

The values and key capabilities described in the Leadership Model emerged from a range of conversations held with senior managers, heads of department, staff groups and governors during 2006-7. It is therefore very much grounded in our University community and has not been imposed on us by any external agency or consultancy. The full version as a pdf is available by clicking the link above or accessing the Leadership Toolkit. The toolkit and the pdf also contain the ‘Manager Responsibilities’ – which set out the basic capabilities expected of all those who carry a leadership or management role.